There is currently a 3-5 business day processing time, as it's only me packing orders and I am doing everything I can to ensure your soaps are packed in a safe, clean environment. I will always do my best to get them shipped out as soon as possible! Orders are shipping out via the USPS and there may, or may not, be some delays in their delivery service (depending on where you live) due to the current situation.
For International orders, please email me at email@example.com to determine if we are able to ship to you. Due to the current situation, the USPS has suspended international deliveries to many countries, so I have temporarily removed the International shipping option from my online store. But, if you would like shipment to a country that's still open for delivery (mindful of the slow shipping times), I am happy to work with you so you can get your soaps!
We typically ship US orders via USPS. This may require 2-8 business days for arrival, depending on what option you select. (Most options arrive in 2-3 days.) The cost of shipping is calculated at checkout based on your location. This way you can ensure that you are only being charged for the exact amount it will cost to ship, with no extra charges!
As one of the options, we now offer discounted shipping via USPS First Class mail for small orders of 1 or 2 bars.
Our current turnaround time is 3 - 4 business days. Since our team consists of me (and family and friends during busy times), it may take us a little longer than some larger companies to prepare everyone's orders. Once your order has been shipped, you will receive an email with shipping and tracking info. Please feel free to contact us if you have any questions or concerns about your order!
Please check with your local authorities regarding duties, fees, import restrictions, or other requirements that may apply to your order. Ojai Botanika is not responsible for any delays, unfulfilled deliveries, or additional fees/costs associated with these government restrictions or requirements. Please check requirements for your shipping destination prior to placing your order, as no refunds or returns will be issued for these requirements.
Shipping Costs are calculated at checkout based on your location and weight of your order.
Available shipping methods are USPS Priority Mail International and USPS First Class Package International.